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Technology: TV and Computers

WHO BENEFITS MOST?

Jerry Mander

Television - a Western Trojan horse. Photograph: Adrian Arbib/Still Pictures

Television - a Western Trojan horse.
Photograph: Adrian Arbib/Still Pictures

TV and computers are facilitating the centralization of global corporate power.

from Resurgence issue 208

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THE ULTIMATE GOAL of economic globalization is that every place on Earth should be more or less like every other place on Earth. Whether it's the US or Europe or once-distant places in Asia or South America, all countries are meant to develop the same way: the same franchise fast food, the same films and music, the same jeans, shoes and cars, the same urban landscapes, the same personal, cultural and spiritual values - monoculture.

Such a model serves the marketing needs of the global corporations. Diversity, whether cultural or political or biological, is a direct threat to the efficiency goals of global corporations.

Free-trade agreements and bureaucracies like the World Trade Organization (WTO), the North American Free Trade Association (nafta) and, soon, the Free Trade of the Americas Agreement (ftaa) have the specific mandate to create and enforce rules that accelerate this global homogenization. The economic integration of all countries forces every nation into the same set of corporate-created standards and rules - which work best for corporations. Meanwhile these rules prevent any country from regulating corporations to protect local and national resources, local livelihoods, local cultures, local labour rights or local health standards.

In such efficient and autocratic corporate design, the aim is to transform the internal landscape; to remake human beings themselves - our minds, our ideas, our values, our behaviours, our desires; to create a monoculture of humans that is compatible with the redesigned external landscapes. The idea is that our minds and values should match the systems and technologies around us, like compatible computers.

This assignment of internal homogenization goes to the global telecommunications system - television, advertising, computers, the internet, and e-commerce. To this list we could surely add film, much of radio, the music industry and certainly education, which is increasingly merging with technology. These are the instruments that speak directly into the minds of people everywhere on Earth, imprinting them with a unified pattern of thought, a unified set of imagery and ideas, a single framework of understanding how life should be lived, thus carrying the homogenization and commodification mandate directly inside the brains of a global population everywhere. In the end, what results is a homogenized mental landscape that nicely matches the franchises, freeways, suburbs, highrise buildings, clearcuts and sped-up physical life of the external universe.

TELEVISION IS THE most efficient medium ever invented for cloning global consciousness within a homogenized set of corporate values. Let me give you a sense of its scale and impact by repeating some astounding statistics from the United States. In the us, 99.5% of all homes have television sets. 95% of the population watches television every day. The average home has a tv set going more than eight hours per day, even if no one is watching. The average adult viewer watches tv more than four hours a day. The average child aged eight to thirteen watches about four hours per day. At age two to four, they watch almost three hours. That's not counting the television they see in schools.

Now, these are amazing statistics when you stop to think about them. It means roughly that half the population is watching more than four hours per day. People watch more tv in the US than they do anything else besides sleep or work or go to school. In the US television is the main thing people do. It's replaced community life, family life, culture.

Ours is the first generation to have essentially moved its life inside television; to have replaced direct contact with people and nature with simulated edited recreated versions. Television is the original 'virtual reality'.

This situation provides the possibility for autocratic control - the few speaking to the many. If you were an anthropologist from the Andromeda galaxy sent to study Earth people and you hovered over the us, chances are you'd report back something like this: "They're sitting night after night in dark rooms. They're staring at a light. Their eyes are not moving. They're not thinking. Their brains are in a passive state; we've measured them as 'alpha' waves and non-stop imagery is pouring into their brains - images coming from somewhere thousands of miles away. These images are being sent by a very small number of people, and the images are of toothpaste and cars and guns and people running around in bathing suits. The whole thing looks like some kind of weird experiment in mind control." And, that is exactly what it is!

In the US the average television viewer sees about 23,000 commercials every year. That's 23,000 times they're getting hit by extremely invasive imagery saying exactly the same thing. One may say toothpaste, one may say car, but the intent of every one of those 23,000 messages is identical - to get people to view life as a non-stop stream of commodity satisfactions. Buy something! Do something! Commodities are life! And this message is the same everywhere on Earth. The last time I checked, about 80% of the global population had access to television. Most industrialized countries report similar viewing habits as in the US. In Canada, Britain, France, Germany, Italy, Russia, Greece, Poland, and many countries in Europe and South America, the average person watches three to four hours per day. In Japan and Mexico, they watch more than in the us. In many parts of the world, the tv they see comes from the us, with very few local programmes.

Even in places where there are no roads - tiny tropical islands, icy tundras of the north, or log cabins - they're sitting, night after night, watching a bunch of people in Dallas driving cars, or standing around swimming pools, or drinking martinis. Life in Texas, California and New York is made to seem the ultimate in life's achievements, while local culture, even where it's still extremely vibrant and alive, is made to seem backward and unworthy.

The act of watching tv is quickly replacing other ways of life and other value systems. People everywhere are beginning to carry the same images that we, in the West, are craving: from cars to hairsprays to Barbie dolls. tv is turning everyone into everyone else. It's cloning cultures to be like ours. In Brave New World, Aldous Huxley envisioned this cloning process via drugs and genetic engineering. We have those too, but tv does nearly as well, because now life offers few decent alternatives.

The next question, of course, is: "Who is sending these images?" "Who is in control?" The vast majority of global television imagery, as well as film, books, newspapers, entertainment imagery, and internet outlets, is being sent out to hundreds of millions of people by a tiny number of gigantic corporations. This process is directly assisted by the rules of the WTO and other global institutions that grease the pathways for their investments, takeovers and mergers. We're talking about aol/Time Warner, Disney, Rupert Murdoch's News Corporation, and maybe three or four others, controlling most of the world's broadcast, publishing and entertainment industry.

The net result is that a handful of media billionaires in New York, Hollywood, London and one or two other places are implanting the brains of the entire global population with concentrated and nonstop doses of powerful images that tell them to hate where they live, worship McDonald's and Coca-Cola, and believe that corporations are the answer to their problems.

"THAT'S THE OLD TECHNOLOGY," people say, "Now we have computers. We have the internet. Now we are free and interactive. We can network with each other and get organized and mould the world to our wishes." But is the internet really 'our' technology, or is it 'theirs'? Is it really decentralizing or centralizing?

The ultimate politics of the computer revolution is still unclear. Everybody on all sides is in agreement about it. Everyone thinks, "It's just great." The right and the left, the corporations and the anti-corporate activists, the engineers and the artists, all express utopian visions of democracy and empowerment brought by computers and the internet. But is this right? Is it really a new democracy? Is equity improved? Or is it the opposite of democracy?
We surely know that corporations are pretty excited about the computer revolution, and they keep selling it to us via terms like 'empowerment' and 'freedom'. The ads show happy monks in Asia, happy children in Africa, happy farmers in Japan, all joining the internet revolution. Everyone should 'think different', but all at the same time, and with the same machine. "Computers will set us free," we are told.

Meanwhile, political leaders advocate wiring up every classroom in the US and in the rest of the world, costing taxpayers billions of dollars. This despite research that proves that immersing kids in computer technology doesn't make them happier, smarter, more creative or more alive but maybe the opposite - alienated, lonely and depressed. Kids don't learn better from computers. They learn best from nature, from other kids, from teachers … but, alas, we're in a technological stampede. We live in a technological utopia. We're in technological free fall.

But are computers empowering? Well, yes and no. They serve us well in many ways; there's no denying that. They help us organize our work, write, edit, help us communicate with like-minded people around the world. We can disseminate ideas, build web pages; promote demonstrations through our emails. That's the good news. But what's the rest of the story? Here are a few points advertisers have left out:

  • Privacy and surveillance: Make a purchase online and you're automatically adding to huge, accessible databanks that know everything about you, your job, your family, your buying habits, credit status, social security number, and habits you might rather nobody knew about. Computers have let loose the greatest invasion of privacy in history. There's a thriving industry selling data about you. Computers can be used in the workplace to achieve a kind of surveillance impossible till now; anyone with a clerical job has to worry a lot about having their keystrokes counted or how long it takes to complete a phone transaction. Computers are used in military or police surveillance or corporate-to-corporate surveillance.
  • Toxics: Silicon Valley loves to describe computers as a clean industry, unlike those dreadful smokestack industries. But the real difference is that the junk from computers goes into the ground and into water rather than into the air. Computer chip manufacturers are responsible for more landfill sites than any other industry. Silicon chip manufacture requires huge amounts of pure water, which it poisons and then leaves in the ground. At a time when the planet is experiencing fresh-water scarcity, chip manufacturing is becoming one of the serious threats to the Earth.
  • E-commerce: The gigantic pressure by the US government to push rules through the global trading system to ban all tariffs and taxes on e-commerce is surely one of the most cynical and undemocratic acts by government ever in history. In fact, one of our least-noted victories in Seattle was that the WTO did not get to codify global rules banning tariffs and taxes on e-commerce, thus avoiding one of the greatest corporate handouts ever. Such tax-free e-commerce would have been a death blow to an entire economic class of hands-on, small-scale retail and artisanal activity, particularly in the Third World. It would have meant the end of tens of thousands of businesses that have physical presence, where humans beings can actually gather and relate directly. This entire effort really amounts to the old 'planned obsolescence' strategy, but this time, obsolescing entire economic systems and, in many cases, entire ways of life. If this is 'empowering', then it is so mainly for the biggest high-tech companies in the world - not for you and me.

Computers have had a central role in encouraging corporate giantism. In fact, modern global corporations could not exist at their present scale, operate at the speed that they do, without the global networks to keep their thousand-armed enterprises in touch seven days a week, twenty-four hours a day.

They use the same networks to instantaneously move billions of dollars in assets around the world without the ability of any nation-state to observe it, or regulate it.

SO WHAT KIND of revolution is this? To use a term like 'empowerment' to summarize the effects of the computer revolution is to seriously misjudge the ultimate social, political and economic outcomes of this revolution. The internet and computers are terribly useful in very many ways to ordinary citizens, but global corporations use these same instruments at a scale that makes our use pathetic by comparison. When corporations hit their keys, they move billions of dollars from banks in Geneva to, say, Sarawak, and a forest gets cut down. When they buy billions in national currencies and resell them an hour later, they cause whole currencies to crash. While common people move information, corporations express power. There's a difference.

It's not just who benefits from computers? It's who benefits most? It's like George Bush's tax plan. He says everybody benefits, and everybody does. But who benefits most? You or I may get a $300 rebate at the end of the year; but he and his friends get millions. So it is with the computer revolution. It's not the small player that benefits most; it's the biggest players. Global computer networks are facilitating the greatest centralization of unregulated, unaccountable, global corporate power ever. It's crucial for democracy that we think this through. It's not that we should give up computers. But let's stop calling them empowering. o

Extracts from a lecture given at the Technology Teach-In, New York, February 2001.

Jerry Mander is President of the International Forum on Globalization and author of many books, including Four Arguments for the Elimination of Television (William Morrow & Co., 1978).

from Resurgence issue 208